Hey there! Remember the last time you reached out to a company and actually felt heard? That’s the experience we’re aiming for here at LustrousQ. Our founder, Sarah, still replies to every fifth email personally—no kidding. She once spent an entire weekend troubleshooting a customer’s order because, well, that’s just how we roll.
Whether you’ve got a burning question or just want to chat about that gorgeous handbag you’ve been eyeing, we’re all ears. Here’s how you can reach us:
Honestly? We’ve changed entire product lines based on customer feedback. Like that time when 20 of you asked for wider straps on our tote bags—done within a month. Crazy, right? But that’s what happens when you actually listen.
Prefer typing? Try our live chat during business hours (look for the smiling icon in the corner). Or fill out our contact form if it’s 2 AM and you’ve just had a brilliant idea for our next collection.
P.S. If you’re wondering about the name ‘LustrousQ’—it came to Sarah in a dream. True story. We’ll tell you the rest over email.
