At www.lustrousq.shop, we understand that your privacy is as valuable as the exquisite jewelry we offer. Protecting your personal information is not just a legal obligation—it's a commitment we take seriously. This policy outlines how we collect, use, and safeguard your data to ensure transparency and build lasting trust with our customers.
When you interact with our website, we gather two types of information: automated data (like your IP address, device type, and browsing behavior through cookies) and voluntary details provided during account creation, purchases, or customer service inquiries. The latter may include your name, shipping address, payment details, and preferences for jewelry styles such as teardrop earrings or gemstone pendants.
Your information enables us to process orders for those vintage rings you adore, personalize recommendations for silver bangles matching your taste, and resolve delivery inquiries efficiently. We also analyze aggregated browsing patterns (e.g., interest in pearl necklaces vs. engraved rings) to refine our collections and marketing strategies—always prioritizing relevance over intrusive advertising.
Our website uses cookies like a jeweler uses a loupe—to examine details that enhance your experience. Essential cookies keep your cart intact while browsing our drop earrings collection, while analytical cookies help us understand if customers prefer heart pendants over beaded bracelets. You can manage cookie preferences via your browser settings, though disabling them may affect features like wishlist functionality.
We protect your data with the same diligence applied to securing precious gemstones. Industry-standard encryption (SSL/TLS) shields payment transactions, and access controls limit internal data handling to trained personnel only. Regular security audits ensure our systems remain fortified against emerging threats.
Trusted partners assist in delivering your engraved rings and processing payments—these include shipping carriers and payment gateways with their own stringent privacy policies. For marketing insights, we may share anonymized data with platforms like Google Analytics, but never sell identifiable information to external advertisers.
You hold the key to your data. Request access to your purchase history, update account details, or ask us to delete information (excluding legally required records) at any time. For privacy concerns or to exercise these rights, reach our dedicated team at [email protected]. We respond to all inquiries within 72 hours.
